Reports and exports
The Reports tab covers a date range you choose. Five quick ranges are offered: Last 7 days, Last 30 days, This month, YTD, and Last 12 months. Anything else is a custom range, and the tab opens on Last 30 days.
Everything here counts approved hours only. A shift nobody marked up, or a claim still sitting in your Approvals queue, is not in these figures. See attendance and hours.
The four headline numbers
| Number | What it counts |
|---|---|
| Estimated Hours | Person-hours from confirmed attendance and approved claims, including the guests volunteers brought. Shown against the previous period of the same length. |
| Unique Volunteers | How many different people, rather than how many signups. |
| Attendance Rate | How many of the people who signed up actually came. |
| Total Signups | Everyone who said they would come. |
Underneath: hours over time, your most popular opportunities, and Top Volunteers.
Attendance rate is the number worth watching. A low rate is not usually people being unreliable, it is a signup form that made committing too easy or a reminder that did not say enough about what the day involves.
Exports
Export offers four:
| Export | What is in it |
|---|---|
| Summary CSV | The period, the headline numbers, guest signups, companions, total attended, and the change against the previous period. |
| Volunteers CSV | Name, email, shifts attended, hours, and last attended. |
| Popular Needs CSV | Each opportunity with its signups, attendance, and rate. |
| Full Workbook (XLSX) | All of the above as sheets in one Excel file. |
The workbook is usually the one a funder or a board report wants, because it carries the aggregate figures and the detail in a single attachment.
Who can see what
Owners and editors see everything on this tab. Viewers see the headline numbers, the charts, and the popular opportunities, but not Top Volunteers, and not its CSV or its sheet in the workbook. Volunteer names and email addresses are absent for a viewer rather than hidden, which is what makes the role safe to hand to a board member or a funder. See invite your team.
A note on dates
The quick ranges anchor to UTC calendar dates, which is how each hours claim records the day it happened. A shift late on the last day of a range is in that range.